Privacy Policy

Last updated: January 2026

Welcome to the official website of the Jordan Payments and Clearing Company (JoPACC) 

We respect your privacy and are committed to protecting your personal data in accordance with the Personal Data Protection Law No. 24 of 2023 (PDPL) of the Hashemite Kingdom of Jordan and the applicable regulations of the Central Bank of Jordan.

This Privacy Policy explains how we collect, use, and safeguard information through our website and any subdomains or online forms operated by JoPACC.

1. Information we might collect

When you visit our website or interact with us online, we may collect the following types of data:

•    Contact Information: Your name, job title, organization, email address, and phone number, if you submit an inquiry or contact form.
•    Technical Information: IP address, browser type, operating system, device identifiers, website usage statistics, and access time logs.
•    Cookies and Usage Data: Data gathered through cookies or similar technologies to enhance functionality and performance.

We do not collect or process payment details, financial transactions, or consumer-level data through this website.

2. How we use the information

We use the collected information to:

•    Respond to inquiries or partnership requests from financial institutions and stakeholders.
•    Manage access to information, resources, or events published on our website.
•    Monitor, analyze, and improve website performance and user experience.
•    Ensure website security and protect against misuse or unauthorized access.
•    Comply with applicable legal and regulatory requirements.

3. Legal Basis for Processing

We process personal data based on:

•    Consent, where applicable (e.g., cookies).
•    Legitimate interests, such as responding to business inquiries or maintaining website functionality.
•    Legal obligations, when required by Jordanian laws or regulations.

4. Data Sharing and Disclosure

Prior notice or consent, we may share limited personal data only with:

•    IT and website service providers who assist in operating our website under strict confidentiality agreements.
•    Regulatory or governmental authorities, when disclosure is required by law.

We do not sell, rent, or trade any personal data collected through our website.

5. Cookies and Analytics

Our website uses cookies and similar technologies to:

•    Improve site functionality and performance.
•    Understand visitor traffic and website usage.
•    Remember user preferences.

You can manage or disable cookies via your browser settings. Please note that disabling certain cookies may impact the functionality of our website.

6. Data Retention

We retain personal data only for as long as necessary to fulfill the purposes outlined above or as required by law.
When no longer needed, the data is securely deleted or anonymized.

7. Data Security

We implement appropriate technical and organizational measures to protect personal data against unauthorized access, alteration, loss, or disclosure.
JoPACC applies industry-standard cybersecurity practices consistent with financial sector requirements in Jordan.

8. Your Rights

Under the PDPL, you have the right to:

•    Access and obtain a copy of your personal data.
•    Request correction or deletion of your personal data.
•    Withdraw your consent, where processing is based on consent.
•    Object to certain types of processing, where justified.

To exercise your rights, please contact us using the details provided below.

We will respond in accordance with the procedures and timeframes established under the PDPL.

9. Cross-Border Data Transfers

If personal data is transferred outside Jordan (for example, when using cloud or analytics services), we ensure that the receiving entity provides adequate protection in accordance with the PDPL.

10. Updates to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or applicable laws and regulations.
Any updates will be posted on this page, accompanied by a new “Last Updated” date.

11. Contact Us

If you have any questions, requests, or concerns regarding this Privacy Policy or how we handle your personal data, please contact us at:
Jordan Payments and Clearing Company (JoPACC)
Address: 195, Arar Street, Wadi Saqra, Amman - Jordan
Email: DPO@Jopacc.com
Phone: +962793111009

©2026 Jordan Payments and Clearing Company. All rights reserved.